Quality Assurance

Doing the basics well, taking our time doing them, and attention to detail are the foundations of Novus Cleaning Company’s unparalleled excellence. Our day to day jobs are monitored by on site supervisors and management to ensure that we are achieving our client’s objectives.

As in any industry, producing quality results consistently requires careful planning and monitoring. At Novus Cleaning Company, we ensure that we gather as much information from our clients as possible to ensure that the scope of works and the programme we put together ticks all the boxes. Our principles are basic but effective.

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We believe in a customer centric approach and want to make your life as easy as possible. As part of our service we offer a one stop solution and support team.

Unlike most companies, Novus Cleaning Company management still enjoy going out to our client sites and make sure that we are in touch with what our clients are wanting and what our staff are doing.

All our completed work is check listed and spot checked by division supervisors. And in the odd event where something has been overlooked….we will rectify it same business day.

Our quality assurance team are constantly revising processes and procedures to help us deliver consistent quality results which go above and beyond our clients expectations. Our relentless pursuit for perfection and quality, keeps us evolving in to a company which has very quickly become a trusted adviser for many of our clients.

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